Partner Integration Program

Partner Integration Program

HERO PM is keenly aware that nobody does it all best. In order to improve and expand services to landlords and property managers, and offer a better occupancy experience, HERO PM invites qualified partner companies to integrate relevant products and services into HERO PM's Harmony software.

What is HERO Harmony?

HERO Harmony is the latest software offering from HERO PM, the company that invented online solutions for the property management industry. Harmony includes tools a landlord or property manager uses to market, manage, and communicate in their management business. These tools cover a broad range, including listings marketing, contract management, accounting, CRM, maintenance management, project management, and more.

As of 2020, HERO PM's members represent close to 10% of the entire professionally managed inventory in the United States.

Who is eligible to be an integrated partner?

To become an integrated partner, you must be an organization that provides a product or service to the property management industry, or the clients and customers thereof.

(If you are just looking for a feed of rental listing data from HERO PM, you should seek a Feed Partnership. If you are looking to refer prospective customers to HERO PM, you should seek a Qualified Source Referral Partnership.) 

Common integrated partners include:

  • Professional services
  • Maintenance services
  • Tenant reporting services
  • Form and document providers
  • Smart home/access control technology providers
  • Insurance providers
  • Education providers

Interested prospects should submit a partner application at https://Partners.HEROPM.com/signup. Indicate who and what your business interacts with, and select "Integrating our product into your software" or "Integrating our service into your software" as your interest.

HERO PM will review your submission and contact you go through the qualification process and discuss details of how we will implement an integration.

What is the benefit?

HERO PM's members receive additional, extended, or alternative products or services directly through their software platform.

Integrated partners receive business that they would otherwise have to acquire individually and directly. In most cases, the integrated partner can process transactions more quickly and easily, as the Harmony software platform already contains much of the information they need to complete a transaction.

What does it cost?

We'll figure this out together. If we can't create a win-win, we shouldn't have an integrated partnership. On our side, our members and our company must win. On your side, your company and our mutual customers must win.

Some of our integrated partner models include:

  • Revenue share on money you generate from the integration.
  • Discounted rates for our managers who use the integration.
  • Negotiated fees for new business you receive through the integration.

HERO PM will commit marketing and promotional resources to the integration to the degree that it is mutually beneficial.

How can I increase engagement of HERO PM members with my integration?

We get this one a lot. Partners want the most HERO PM members to use the integration. Here are some ideas:

  • Be the best solution in your space.
  • Provide an excellent customer experience.
  • Engage in a revenue share with HERO PM so we can commit our resources to promoting you.
  • Engage in a co-marketing campaign with HERO PM.
  • Provide a freemium service that allows members to receive some benefit before they open their wallets.
  • Increase the visibility and reduce the friction of your service by incorporating all of our available APIs and streamlining the integration.

How do we build the integration, and how will it show up in HERO Harmony?

This is determined by our discussions with you. We've built hundreds of integrations, and find that the best integrations are the ones where partners are committed to making it smooth and reliable. We have a team of Partner Services, including Partner Support, that spend all day every day working to make our partner relationships successful.

In some cases, our partners already have a platform built for the proposed integration. In many cases, our partner knows their space, and technology might not be a big part of it. We're happy to consult and advise to make a worthwhile partnership work.

After evaluating your product or service and technical platform and proficiency, we can figure out the best path forward. 

I'm a little guy, just getting started, will you work with me?

HERO PM doesn't judge your size, just your intentions to serve. We've worked with college kids in their garage, and with numerous Fortune 500 companies. If you're committed to benefiting our shared industry, we want to talk.